Bacchus Marsh Melton Digital Health Transition

The Bacchus Marsh Melton Digital Health Transition Project is extending the functionality which is used to document and manage patient care at Western Health’s Footscray, Sunshine, Williamstown and Sunbury sites to the Bacchus Marsh Melton (BMM) sites, to aid the flow of healthcare information across the organisation and support seamless, safe and effective care.

Work on the Digital Health extension has been underway for quite some time and the transition of numerous applications has already occurred over the first stage of the project.

The project scope includes:

  • Extending the Electronic Medical Record (EMR), which is the primary application for managing patient care information across Western Health.  EMR Phase 1 and EMR Phase 2.1 functionality will be implemented at BMM sites.
  • Replacing BMM Clinical Patient Folder (CPF) with Western Health BOSSnet for scanned medical records.
  • Transitioning BMM iPM to the Western Health iPM as a unified patient administration system.
  • Transitioning from Notifications Manager to BING for patient correspondence.
  • Launching an interface to send pathology results from Australian Clinical Labs (ACL) to EMR and BOSSnet.
  • Launching an interface to send radiology results from Lake Imaging (Visage) to EMR and BOSSnet.

Timeline and Activities

Project Timeline and Go-Live 

As with any major project, there are multiple dependencies and all going to plan, this priority project is set to Go-Live in November 2024, with an exact date to be announced closer to the time as prepare for operational readiness.


The project team is currently undertaking the next phase of testing, focusing on the BMM workflows across different systems.  


Our Digital Health Training team continues to support BMM staff, including those at Grant Lodge Residential Aged Care with ‘EMR for View Only’ training sessions. This enables staff to view the clinical information of patients referred to them from other Western Health sites, including Sunshine, Footscray, Williamstown and Sunbury sites.  

These sessions are important for both clinical and clerical staff. If your team at BMM has not yet attended ‘EMR for View Only’ training, we encourage you to reach out to our training team at 

Please view the virtual information session recording below to learn more about upcoming training activities.

Information sessions 

The Digital Health project team held manager and staff information sessions during May/June 2024.

If you missed out on attending a face-to-face session, click on the link below to view the virtual session held on 12 June 2024.

Super Users

We’ve reached an exciting point in the project where it’s time to recruit the Digital Health Super User team who will be vital in providing support in the lead up to and throughout the go-live period at the Bacchus Marsh and Melton sites in 2024.  

Super Users are Western Health staff who will receive additional training in the EMR, BossNet and iPM, with the support of the Digital Health team, to assist with the following:  

  • Before Go-Live – preparing BMM for the Go-Live by facilitating in-services and practice sessions and assisting with Go-Live readiness assessments and downtime planning. 
  • During the Go-Live period – Super Users will provide ‘at the elbow’ support’ – the first point of contact for staff who need assistance, and the conduit to the Digital Health team in the virtual command centre. 
  • After Go-Live – Super Users will continue to provide support to their colleagues and communicate any issues with adoption or functionality back to the Digital Health team.  

We are aiming to recruit a range of Super Users, from across BMM sites and all disciplines.  If you’re an existing EMR Phase 2.1 Super User, we would also encourage you to be involved. Please refer to the information here on how to sign-up

BMM staff can sign-up as a Super User by completing this short form. Please remember to seek your manager’s approval prior to submitting the form.  

Further information will be circulated soon in relation to education, training and information sessions to support Super Users.    

Please reach out to the EMR Change team, if you have any further queries. 


Preparations have also begun for the rollout of devices integrated with the EMR, starting in August 2024.  This includes:

  • Workstations on Wheels (WoWs)
  • Laptops on Wheels (LoWs)
  • Wristband printers
  • A4 printers
  • Downtime viewers and printers
  • Desktop computers and screens
  • Laptops

Frequently Asked Questions

Please click here to view Bacchus Marsh and Melton Frequently Asked Questions.


Key Contacts

Over the coming months many Digital Health Team members will spend time at the BMM sites to gather the information required to progress the project, and to plan and provide training and support.   The key contacts for queries are:


Nursing & Midwifery

Medical Officers

Allied Health