Bacchus Marsh Melton Digital Health Transition

The Bacchus Marsh Melton Digital Health Transition Project is extending the functionality which is used to document and manage patient care at Western Health’s Footscray, Sunshine, Williamstown and Sunbury sites to the Bacchus Marsh Melton (BMM) sites, to aid the flow of healthcare information across the organisation and support seamless, safe and effective care.

Work on the Digital Health extension has been underway for quite some time and the transition of numerous applications has already occurred over the first stage of the project.

The project scope includes:

  • Extending the Electronic Medical Record (EMR), which is the primary application for managing patient care information across Western Health.  EMR Phase 1 and EMR Phase 2.1 functionality will be implemented at BMM sites.
  • Replacing BMM Clinical Patient Folder (CPF) with Western Health BOSSnet for scanned medical records.
  • Transitioning BMM iPM to the Western Health iPM as a unified patient administration system.
  • Transitioning from Notifications Manager to BING for patient correspondence.
  • Launching an interface to send pathology results from Australian Clinical Labs (ACL) to EMR and BOSSnet.
  • Launching an interface to send radiology results from Lake Imaging (Visage) to EMR and BOSSnet.

Timeline and Activities

Project Timeline and Go-Live 

As with any major project, there are multiple dependencies and all going to plan, this priority project is set to Go-Live in November 2024, with an exact date to be announced closer to the time as prepare for operational readiness.

Training 

Our Digital Health Training team continues to support BMM staff, with face-to-face training sessions for the EMR and other Digital Health applications commencing on 16 September. 

This week, face-to-face training also kicked off with BMM Super Users, and training for all BMM staff will start on 16 September.  As you complete your training, please take advantage of the resources available, including the Quick Reference Guides, WeLearn online modules and conversations with local Super Users to reinforce your knowledge.  

Please contact your manager to confirm your schedule training session or reach out to our training team at WHS-EMRTrainers@wh.org.au. 

Super Users

In July 2024, we were thrilled to launch the Super User network with 100 staff at Bacchus Marsh and Melton who will be vital in providing support in the lead up to and throughout the go-live period.

Super User training commences on 2 September to 13 September onsite at Bacchus Marsh and Melton. As a Super User, you’ve been added to a BMM Super User MS Teams channel and SharePoint site. 

You will also have received invitations to attend monthly check-ins!  We look forward to you joining us at the September check-in session on Monday, 23 September at 2:30 pm.  

Super Users will receive additional training in the EMR, BossNet and iPM, with the support of the Digital Health team, to assist with the following:  

  • Before Go-Live – preparing BMM for the Go-Live by facilitating in-services and practice sessions and assisting with Go-Live readiness assessments and downtime planning. 
  • During the Go-Live period – Super Users will provide ‘at the elbow’ support’ – the first point of contact for staff who need assistance, and the conduit to the Digital Health team in the virtual command centre. 
  • After Go-Live – Super Users will continue to provide support to their colleagues and communicate any issues with adoption or functionality back to the Digital Health team.  

Please reach out to the EMR Change team, DHSuperUsers@wh.org.au if you have any further queries. 

Devices 

Preparations have also begun for the rollout of devices integrated with the EMR, starting in August 2024.  This includes:

  • Workstations on Wheels (WoWs)​
  • Laptops on Wheels (LoWs)​
  • Wristband printers​
  • A4 printers​
  • Downtime viewers and printers​
  • Desktop computers and screens​
  • Laptops​

Frequently Asked Questions

Please click here to view Bacchus Marsh and Melton Frequently Asked Questions.

Key Contacts

Over the coming months many Digital Health Team members will spend time at the BMM sites to gather the information required to progress the project, and to plan and provide training and support.   The key contacts for queries are:

Nursing & Midwifery

Medical Officers

Allied Health 

Pharmacy

Clerical