Bacchus Marsh Melton Digital Health Transition

To request access, including account set-up and timelines, training requirements, arrival and departure procedures, security protocols, and escalation processes for urgent requests, please review the Quick Reference Guide on the Digital Health site

View pathology results are in CPF. View radiology/medical imaging results in Visage. 

Orders remain on paper for imaging Lake Imaging. Images and reports can be viewed using Visage. At Melton, reports can be viewed using the EMR or BOSSnet.

Order all pathology investigations in the EMR (inpatient and outpatient) and print the requestion. Pathology results are accessible in ‘EMR Results Review’ and BOSSnet.

Follow the steps outlined in this Quick Reference Guide, available on the Digital Health site.

No. Continue to use the current site-specific processes for organising interpreters and translators (i.e., Language Loop). Visit the Western Health intranet for more information, including booking links.

You can access scanned ECGs via CPF (pre- 26 November). After Go-Live you will need to go to BOSSnet.

Prior to 26 November you can view pathology results in CPF, and radiology/medical imaging in Visage.

Follow the steps outlined in this Quick Reference Guide, available on the Digital Health site.

Follow the steps outlined in this Quick Reference Guide, available on the Digital Health site.

Please provide details of the duplicate records to [email protected] 

For Clerks at Urgent Care, please refer to the Quick Reference Guide, for more information. 

You can visit the What Goes Where section of this site to understand more about clinical workflows and the systems used.  BMM Workflow diagrams are also available on the Digital Health site.

Take a look at a couple of helpful Quick Reference Guides to help you search for the alternate identifiers in the EMR and iPM and understand how to access both WH iPM and BMM iPM at the same time.  

Follow the steps in this Quick Reference Guide available on the Digital Health site. 

Discharge letters are sent to GPs from the EMR via a secure message system.

The EMR is one platform, and you will have the access to view the areas you need to do your job.

These reports will be uploaded and available in BOSSnet.

BOSSnet is still currently used for scanned medical records across Western Health.

The EMR is used for medical record documentation-when documentation requires scanning or requires a signature then BOSSnet is used.

The approach used at BMM will be consistent with the approach used across the organisation.

If the function referred to in this question is available on the EMR, then the transition will be made to the EMR.

Yes.  There will also be a buddy system with a nearby area so that you can access the buddy EMR Downtime Viewer and Printer in the event of a Downtime Viewer or Printer issue in your area during an EMR outage.

That is currently true.  It is a matter that we’re looking at for a future optimisation.

Yes

The EMR is used to document and manage patient care.

BOSSnet is used for scanned medical records ie forms that require a signature, the storage of historical medical records.

Western Health has commenced investigation into the possible installation of privacy screens on devices. A decision on this has not been made as yet.

The order for the Bacchus Marsh Melton devices was placed some months ago.  Privacy screens were not included in the order.

If a decision is made to install privacy screens then these will be ordered separately and a team of staff will be trained to install the screens across Western Health.

To protect sensitive information from being displayed on unattended devices, screensavers now activate on Western Health computers after a period of 5 minutes of inactivity, reduced from the previous 10 minutes of inactivity.

Staff are encouraged to please remember, before walking away from a workstation or moving a workstation on wheels / laptop on wheels, to lock the device or log off from the device.

 

Yes, this will Go-Live at the same time as the Bacchus Marsh and Melton sites 

Yes. BMM has an extensive community program which requires access to the EMR whilst out of the office.

This will be available from a laptop with a 4G/5G sim card, which will be provided to staff to connect to the EMR while working in the community.

As announced, by Chief Operating Officer, John Ferraro, a staged Go-Live will start on Tuesday, 26 November 2024, with Bacchus Marsh and Melton Urgent Care, Medical Surgical Unit, Maternity, Theatre and the Medical Day Unit.  The following week, from Monday, 2 December 2024, Specialist Clinic Outpatients, Non-Specialist Clinic Outpatients and Community (including Caroline Springs) will transition. 

Further communication will be provided closer to the time of Go-Live.