EMR - Operational

Digital Health

Frequently Asked Questions

Answers to previously asked questions are listed in categories below, please click on the category to open it. This FAQ page will be updated as new questions are asked.

Click here if you would like to ask a new question

Aged, Cancer and Continuing Care

  • Why have there been changes to the EMR Phase 2.1 scope in relation to Community Services Referrals and Appointment Scheduling?
  • In the EMR, is it possible to filter down the list by date. 48hrs, 72hrs, unit ie haematology/oncology?
  • In the EMR can you pull PowerForm into a DynDoc?
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Allied Health

  • Specialist Clinics Outpatient – How do I schedule follow up appointments for patients who DNA or Cancelled their appointments?
  • How do you bill in MBS clinics?
  • How to create a patient list in excel that can be modified (for triaging) – (same as F2 in red clock in iPM)
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Bacchus Marsh Melton Digital Health Transition

  • How do I organise Western Health network access for Nursing Agency staff or Locum Doctors?
  • Where can I find pathology and radiology results for investigations ordered before Go-Live?
  • Where do I place radiology and medical imaging orders and view results after Go-Live?
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Chronic and Complex Care

  • When is Bossnet planned to be decommissioned?
  • Why have there been changes to the EMR Phase 2.1 scope in relation to Community Services Referrals and Appointment Scheduling?
  • Do we still use BOSSnet following the EMR Phase 2.1 Go-Live in July 2023?
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Clerical workforce

  • Would you consider EMR the source of truth for new referrals as of the GO LIVE date?
  • Is the Next of Kin (all personal carers including Next of Kin, Emergency, Power of Attorney, Guardian, Enduring Power of Attorney etc) visible in the EMR?
  • Do we still use iPM following the EMR Phase 2.1 Go-Live?
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Clinical Support and Specialist Clinics

  • How do I organise Western Health network access for Nursing Agency staff or Locum Doctors?
  • Which clinics were implemented for Specialist Clinics in EMR 2.1 for Registration and Scheduling?
  • Why have there been changes to the EMR Phase 2.1 scope in relation to Community Services Referrals and Appointment Scheduling?
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Emergency Medicine and Access

  • How do I organise Western Health network access for Nursing Agency staff or Locum Doctors?
  • How do you allocate a patient to a room in SSU/ED?
  • Is the Next of Kin (all personal carers including Next of Kin, Emergency, Power of Attorney, Guardian, Enduring Power of Attorney etc) visible in the EMR?
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ICU and Critical Care

  • What documentation is different for ICU and HDU patients as opposed to ward patients?
  • I’ve heard the EMR Critical Care module has being implemented as part of the EMR Phase 2.1 Go-Live in July 2023. Can you tell me more about it?
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Medical Officers

  • How do I organise Western Health network access for Nursing Agency staff or Locum Doctors?
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Mental Health

  • How do I organise Western Health network access for Nursing Agency staff or Locum Doctors?
  • When will all Mental Health solutions be included in the EMR?
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Mobility Applications and Devices

  • Which biomedical devices were connected to the EMR as part of EMR Phase 2.1?
  • Who can I contact for more information on EMR Mobile Apps and EMR Mobile Apps devices?
  • What is the timeline for the rollout of the EMR Mobile Apps devices?
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Nursing & Midwifery

  • How do I organise Western Health network access for Nursing Agency staff or Locum Doctors?
  • I work in the ED/SSU department and was wondering where can I write the results of manual blood pressure results?
  • Do we still use iPM following the EMR Phase 2.1 Go-Live?
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Other

  • Why is dialysis being left to Phase 2.2?
  • When are Bacchus Marsh and Melton coming online with the EMR?
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Patient Portal

  • What is the difference between the Patient Portal and My Health Record?
  • Will the Patient Portal be available in different languages?
  • I’ve heard a patient portal is part of the EMR Phase 2.1 project. What is this?
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Perioperative and Anaesthesia

  • What does the EMR Surgical Management module involve?
  • What does the EMR Scheduling Management module involve?
  • What does the EMR Anaesthesia Management module involve?
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Pharmacy

  • Following EMR Phase 2.1, what are the changes within ICU for pharmacy?
  • What is the EMR anaesthesia module and what is the change within Perioperative areas now that EMR Phase 2.1 is implemented?
  • Following the EMR Phase 2.1 Go-Live, are there any changes to the ordering of medications on the EMR or generating prescriptions?
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Training

  • How long will it take to complete WeLearn training?
  • If you work on Nurse Bank, do you need to select multiple work areas in the WeLearn training hub?
  • Is the EMR practice environment in a non-productive state? For example, so you can’t accidentally misuse it?
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Women’s and Children’s Services

  • How do I organise Western Health network access for Nursing Agency staff or Locum Doctors?
  • I’ve heard PowerChart Maternity is being implemented as part of EMR Phase 2.1. What is PowerChart Maternity?
  • Will we still be using BOS for documentation after the final installment of the Maternity EMR Phase 2.1 Go-Live?
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