Support during EMR Phase 2.1 Go-Live
From Sunday 9th July, EMR Phase 2.1 will Go-Live in a staged rollout across the Williamstown, Sunbury, Footscray and Sunshine Hospitals
To view the Go-Live schedule please click here.
If you have a query during the Go-Live, please seek out the following supports:
- Refer to the Digital Health information site for Quick Reference Guides
- Look for an EMR Super User wearing a blue top or blue badge
- Contact the Western Health Service Desk for 24/7 EMR support from 7:00am on Sunday 9th July until 7:00pm Sunday 30th July
Phone: ext 56777 – when prompted press 1 for EMR
Self Service Portal: servicedesk.wh.org.au
Please also remember the EMR Phase 2.1 online learning packages remain available on WeLearn. A package can also be completed a second time, or more, to further enhance understanding.