Specialist Clinics
The introduction of the EMR into the Outpatients area has provided an integrated and efficient system for clinicians to support referral management, appointments, and clinical workflows.
Most outpatient workflows that were previously completed in iPM and BOSSnet have moved to the EMR, including wait listing, scheduling, clinical documentation and internal referrals for Adults, Women’s and Children’s and Specialist Clinics. Community Services has only changed to using EMR clinical management functionality at this time. The EMR provides a number of efficiencies for staff by reducing double documentation, and providing a unified platform for both administrative and clinical workflows.
The EMR Phase 2.1 project implemented three new modules within the outpatient area:
The Scheduling Appointment Book and Patient Management Office allows the scheduling of appointments and management of referrals under each clinic. All administrative tasks related to each clinic are available through the EMR – including referral receipt and triage, wait list, scheduling and reporting – to enable more efficient appointments. Worklists are now used to improve visibility and efficiency of administrative tasks for all clinical and administrative team members. For the time being, external referrals will continue to be scanned into BOSSnet.
These modules work alongside PowerChart Ambulatory, which contains a number of features to help clinicians get the most out of the EMR. Ambulatory Organiser is the way clinicians view clinic lists and open corresponding patient charts. Clinicians are also able to bring up multiple lists to assist with clinic flow. Dynamic Documentation (DynDocs) features note templates (AutoText) to pull information from elsewhere in the EMR into clinic notes, reducing transcription errors and helping save time, while PowerForms and Interactive View (iView) are linked from mPages.
Workflow mPages are also available for viewing documents and patient information, as well as pathology ordering, radiology, medication, placing internal referrals and requesting review appointments. Clinicians can customise these mPages to their most common workflows to further streamline the care process.
The EMR Phase 2.1 implementation will also see the start of a rollout of a Patient Portal for specific groups of patients. This will enable direct communication between patients and healthcare teams and the visibility of upcoming appointments for patients, providing greater control of their own care journey. See here for more information on the Patient Portal.
EMR Specialist Clinics presentations
EMR presentations given to the Specialist Clinics team are available on the password protected Presentations page of this site.
If you do not already have the password for this page please email Emily.Sanders@wh.org.au
Frequently Asked Questions
Please click here to view Clinical Support and Specialists Clinics Frequently Asked Questions.
Contact
For queries regarding EMR Phase 2 and the Specialist Clinics scope please contact Project Manager Emily Sanders – Emily.Sanders@wh.org.au