December 13, 2022

EMR Super User News – December edition

Welcome to the second edition of the EMR Super User Newsletter – a monthly newsletter to keep you informed about all things Super User.  

Remember that in order to register as a Super User for EMR Phase 2.1, you need to complete this short online form. (Please use Microsoft Edge or Chrome to open this form) 

Wishing everyone a very happy and restful festive season and looking forward to working with you during a very exciting 2023!  

  • Super User recruitment update

    You will have noticed lots of talk about Super Users during November as we officially launched the EMR Phase 2.1 Super User recruitment campaign.

    We now have over 200 Super Users from across the EMR sites, which is a great start. We need your help to increase this number and ensure that all Western Health staff have the support they need as we get ready for Go-Live. Please talk to your colleagues and encourage them to join up! 

    Here’s why one of our new Super Users joined up: 

    “When the first stage of EMR was implemented, I was still finding my feet as a midwife and was so grateful to the super users for their knowledge and support. I’m looking forward to EMR 2.1 improving communication across different areas (and hopefully bringing an end to the aimless searches for missing folders!). I’m looking forward to being a super user so I can help fellow midwives navigate these changes.”  

    EMR Phase 2.1 Super User Midwife 

    For more information on Super Users and why we want you part of the team, please visit the Super User page of the Digital Health information site

    Training Information Kiosks

    The Digital Health Learning and Development team will have Training Information Kiosks at designated locations in January and February giving staff an opportunity to visit at a time of their choosing to privately chat to the Digital Health team about EMR Phase 2.1 training and seek general EMR support, particularly for new staff.  

    The Training Information Kiosks will run from 12:30pm to 2:00pm on the following days: 

    Site  Location  Dates in 2023 
    Footscray  Outside the security office near main reception  January 16th, 17th, 19th, 20th

    February 6th, 7th, 8th, 9th, 10th 

    Sunshine  Outside the public Pharmacy on the ground floor  January 16th, 17th, 18th, 19th, 20th

    February 6th, 7th, 9th, 10th 

    Williamstown  Ground floor staff breakout area, near courtyard  January 18th 

    February 8th 


    The Digital Health Learning & Development Team will take training information and support on the move in February with Ward Walkarounds currently being scheduled.

    Further information will be presented in the January EMR Super User newsletter 

    Super User info session – February 2023

    We will run another Super User information session (via Zoom) on Wednesday 1st of February 2023, 2:00 – 2:30pm. At this session, your will hear about: 

    • An overview of the EMR Phase 2.1 Project 
    • What being a Super User for Phase 2.1 will involve 
    • What EMR training for Phase 2.1 will look like 

    You can join the session via this Zoom link, or look out for the calendar invitation in your inbox! 

    Super User polo tops

    This is the EMR Super User polo top you and your Super User colleagues will be wearing for Go-Live! Comfortable and bright blue for extra visibility – what more could you want? We will be in contact in early 2023 to ask for polo top sizes – stay tuned! 

    Get up to speed on EMR Phase 2.1

    The Digital Health Information Site is a treasure trove of great resources to get you up to speed on what’s coming with the EMR Phase 2.1 implementation: 

    • The vision, timeline and scope page is great for an overview of the vision for our digital transformation and what is planned for EMR Phase 2.1 and future phases 
    • Stream-specific pages have been updated to provide detailed information on what is changing for staff who work in those areas 
    • The Presentation page contains a wide variety of content (videos and slides) from all of our project streams, including workflow recordings, patient journey presentations and monthly Digital Health update slides


    Next edition and contacts
    • An update on Super User recruitment  
    • Training key dates/timeline 
    • How to book into Super User training 
    • Super User polo top sizes 

    If you have any questions about the Super User program, please contact Emma Steele (Change & Implementation Lead): 

    If you have any questions regarding EMR Phase 2.1 Training, please contact the Digital Health Learning & Development Team: 



Page last updated: 14 December 2022