In the TRAIN domain, why isn’t the order visible on my OP referral clinic list?

There is a clerical step between clinician placing an order and it appearing on the triage list. We are not training clinicians how to do this as it is an administrative task. So unless that clerical step is completed, you will not see the patient on your triage list. I have set up specific triage lists so that you do not have to do this clerical step.

The process is as followed:

  • Clinician places referral via Orders in Powerchart
  • Admin create encounter and change status to requiring triage
  • Clinician can view referral in appropriate triage list

Last Modified: Tuesday, 4th July 2023