January 20, 2023

EMR planned interruption – 24th January 2023

On Tuesday evening 24th January, Western Health will be performing necessary maintenance on our Electronic Medical Record (EMR) servers, resulting in certain applications switching servers.

During this time, some slight interruptions (seconds only) may be experienced.

Date Time Frame Description
24th January 2023 8:00pm – 9:30pm End users may see slight freezing within certain applications for a few seconds during the failovers and can re-perform the actions if there are any issues

 

There will be an on-call EMR team member monitoring the system for any issues during and after the interruption.

For any queries, please contact Digital Health Technology Manager, Ken Atwell – Ken.Atwell@wh.org.au or Acting Digital Health Operations Manager, Barbara Lennon,  – Barbara.Lennon@wh.org.aucting 

January 20, 2023

EMR planned interruption – 24th January 2023