EMR Code Upgrade coming
On the evening of Monday 5th September, Cerner will be upgrading the current EMR source code of the EMR.
There will be a 9 hour window as the upgrade packages are installed. The EMR will continue to operate as normal, with the interruptions during the upgrade detailed in the table below.
There will be EMR team members available during and after the upgrade to monitor the system and assist end users.
If you have any queries please contact Andrew May, Digital Health Operations Manager – Andrew.May@wh.org.au.
| Date | Time Frame | Outage | Description |
| 5th Sept | 18.45-19.00 | Some users will be forced to log off, but will be able to log back on immediately. | 5, 10 and 15 minute warnings will be sent to EMR users to save their work and log off.
Users will be able to log back in immediately. |
| 5th Sept | 22.00-22.45 (45 minutes)
|
Integration in and out of EMR will be turned off. | Admission, Discharge, Transfer messages will not be received by EMR from iPM.
Pathology and Radiology orders will not be received by the Pathology and Radiology Departments.
Pathology and Radiology results will not be received by the EMR.
All messages will queue during the outage window and will be received by EMR and downstream systems once integration is back on. |
| 5th Sept – 6th Sept | 22.00 – 03.30
(5.5 hours) |
Welch Allyn vitals links machines will not connect to the EMR for the duration of the upgrade window | Users will have to manually enter vitals into iView. |
| 6th Sept | 03.50 – 04.05
|
Connected users will be forced to log off, but will be able to log back on immediately. | 5, 10 and 15 minute warnings will be sent to EMR users to save their work and log off.
Users will be able to log back in immediately. |