EMR team members, along with the supplier and manufacturer of our WoW batteries, have recently completed a firmware update to WoW batteries across all campuses so that power to a WoW will be cut off if a suspect/faulty battery is identified and the suspect/faulty battery will blink green/purple.  

The battery should be removed from circulation and kept by the NUM, MUM, Manager who will log a job with the Western Health Service Desk to arrange a replacement battery.

On removal/replacement of the battery, the WoW will regain power.  

The below table highlights when a suspect/faulty battery is present. 

Please log a job with the Western Health Service Desk to arrange a replacement battery: 

Urgent Requests

Contact: (03) 8345 6777

Non-Urgent Requests

Email:   servicedesk@wh.org.au

Portal:   http://servicedesk.wh.org.au

For further information please visit the WoWs and other devices page of this site